Privacy Policy

01Overview

This Privacy Policy explains what information VividPix Technologies ("VividPix", "we", "us") collects through the VividPix application and website, how we use it, and the choices you have. By using the platform or service, you consent to the practices described here.

02Information We Collect

When you register on our platform, we may collect personal information such as your name, email address, location and phone number. Our platform may also request access to your location, notifications and camera. This data is required for the platform to work well and to provide a better user experience.

You acknowledge and agree to receive important updates from VividPix via phone or email. By using the platform, you consent to the collection, storage and use of the personal information you provide.

03How Your Information Is Used

We may use the information you provide to:

• Enforce our Terms of Use, monitor user activity and manage traffic on the platform;
• Provide customer service, create and manage user accounts;
• Assist you with technical difficulties; and
• Improve our service and user experience.

We may retain such information for as long as required to fulfil our business objectives, even after your account is terminated, subject to applicable law.

04Protecting Your Personal Information

We take reasonable steps to safeguard your personal information. Always log off when using a shared device. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your username and password and for all uses of your account, whether or not authorised.

05Accessing & Modifying Your Information

You may access, remove, review and change the personal information you have provided via the My Profile section. We may send legally required notifications and service-related notices. To opt out of these you may need to deactivate your account. You cannot opt out of transactional communications related to your account.

06Disclosures

We may be required to disclose your personal information due to legal or regulatory requirements, including court orders, warrants, subpoenas or discovery requests.

We may also disclose information to law enforcement or others in good faith to enforce these Terms or this Policy; respond to third-party rights claims; or protect the rights, property or safety of VividPix, our users or the public.

If substantially all of our assets are sold or merged, the acquiring company will be given access to your personal information.

07Children's Privacy

The VividPix platform is intended for business users and is not directed at children. We do not knowingly collect personal information from children. [REVIEW: set and state a minimum age — commonly 18 for a commercial signage platform]

08Notification of Changes

We reserve the right to change this Privacy Policy at our sole discretion. Please note the "last updated" date at the top of this page to identify whether the policy has changed recently.

09Disputes

Any disputes regarding your privacy are subject to our Terms of Use, including provisions on indemnification, limitations on damages and the choice of law and forum.

10Grievance Contact

You may contact our grievance point of contact for any concerns regarding your data or content:

• Email: reachus@vividpix.in
• Address: #198, CMH Road, Indiranagar, Bengaluru - 560038, INDIA

[REVIEW: India's IT Rules require a named Grievance Officer for many platforms — add the officer's name and a response-time commitment]